87pcom Privacy Policy

87pcom is an internationally licensed online casino and sports betting platform accessible at https://87pcom.org. For the purposes of this Privacy Policy, 87pcom acts as the data controller in respect of the personal data of all registered players and platform visitors.

References to "87pcom", "we", "us", or "our" throughout this Privacy Policy refer to the operator of the 87pcom platform and all associated services. References to "you" or "your" refer to any individual who accesses, browses, registers on, or uses the 87pcom platform in any capacity.

This Privacy Policy applies to all personal data collected via the 87pcom website, any mobile-optimised versions of the platform, and all direct communications between you and 87pcom through email or live chat support channels.

Depending on your level of interaction with the 87pcom platform, we may collect the following categories of personal data:

87pcom collects your personal data through the following channels:

• Direct Registration: When you create an 87pcom account, you voluntarily provide your name, mobile number, email address, date of birth, and city of residence.
• KYC Verification: When you submit identity documents (such as your CNIC) to complete the verification process prior to your first withdrawal.
• Deposits & Withdrawals: When you make a financial transaction via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, or Mastercard, relevant payment details are captured to process the transaction.
• Platform Usage: Automatically through server logs, cookies, and analytics tools as you browse and interact with the 87pcom website and games.
• Support Interactions: When you contact our support team via live chat or email, the contents of that communication are recorded and stored.
• Third-Party Verification Partners: Where we engage accredited KYC or fraud-screening service providers to supplement the identity verification process.

87pcom processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing is required to perform the contract between you and 87pcom — specifically to register your account, process deposits and withdrawals, and deliver gaming services.
• Legal Obligation: 87pcom is subject to regulatory obligations including anti-money laundering (AML) requirements, age verification mandates, and responsible gaming duties. Processing your identity data is necessary to fulfil these obligations.
• Legitimate Interests: 87pcom has a legitimate interest in protecting the platform against fraud, maintaining system security, and improving service quality through usage analytics — provided that these interests do not override your fundamental rights.
• Consent: Where we send you promotional communications, we rely on your explicit opt-in consent. You may withdraw this consent at any time by contacting our support team.

The personal data 87pcom collects is used for the following specific purposes:

• To create, manage, and maintain your 87pcom player account.
• To verify your identity and confirm that you meet the 21+ age requirement before authorising real-money play or withdrawals.
• To process deposits and withdrawals in PKR via your chosen payment method.
• To detect and prevent fraud, money laundering, bonus abuse, and other prohibited conduct as described in our Terms & Conditions.
• To fulfil our responsible gaming obligations — including monitoring for problem gambling indicators and enforcing self-exclusion or cooling-off periods where requested.
• To send you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
• To send you promotional offers and bonus notifications where you have opted in to receive such communications.
• To respond to your support queries, complaints, and dispute submissions.
• To improve our platform through aggregated, anonymised usage analytics.
• To comply with our reporting obligations to regulatory and law enforcement authorities where required by law.

87pcom does not sell, rent, or trade your personal data to any third party. We may share your data with carefully selected third parties only in the following circumstances and to the extent strictly necessary:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard receive the financial data necessary to process your transactions. These processors operate under their own privacy policies and data security standards.
• KYC & Identity Verification Partners: Accredited third-party verification providers receive your identity documents and CNIC data solely for the purpose of completing the age and identity verification process.
• Game Software Providers: Our third-party game studios may receive anonymised session and gameplay data for the purpose of game performance monitoring and RNG certification. No personally identifiable information is shared with game providers.
• Regulatory Authorities: 87pcom may be required to disclose personal data to financial intelligence units, law enforcement agencies, or gaming regulators in response to a lawful request or court order.
• Fraud Prevention Services: We share relevant technical and transactional data with anti-fraud screening services to protect the platform and all players from fraudulent activity.
• Business Successors: In the event of a merger, acquisition, or sale of substantially all assets of 87pcom, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

87pcom uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience on our platform. The types of cookies we use are:

• Strictly Necessary Cookies: These are essential for the platform to function. They enable session management, login authentication, and security features. These cookies cannot be disabled without impairing core platform functionality.
• Performance & Analytics Cookies: These collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last, and where errors occur. This helps us continuously improve the 87pcom experience.
• Functional Cookies: These remember your preferences such as language settings, preferred game view, and notification preferences so you do not have to re-enter them on each visit.
• Marketing Cookies: Where you have opted in to promotional communications, these cookies help us deliver relevant offers and measure the effectiveness of our campaigns. No third-party advertising networks are used to display ads on external sites.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the 87pcom platform.

87pcom retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your active account and for a period of five (5) years following account closure, in line with standard anti-money laundering record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required for AML compliance and financial audit purposes.
• KYC / Identity Documents: Retained for five (5) years following account closure or the completion of the relevant verification process, whichever is later.
• Support Communications: Retained for two (2) years from the date of the last communication, unless the matter relates to an ongoing dispute or regulatory inquiry.
• Marketing Preferences & Consent Records: Retained for the duration of your account and for one (1) year following account closure or withdrawal of consent.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised such that it can no longer be linked to your identity.

87pcom implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data fields — including passwords, CNIC numbers, and payment details — at rest using industry-standard algorithms.
• Role-based access controls ensuring that only authorised 87pcom personnel can access personal data, and only to the extent required for their specific job function.
• Regular internal security audits and penetration testing by qualified security professionals.
• Secure, geographically redundant data storage infrastructure with automated backup and disaster recovery capabilities.
• Intrusion detection systems and real-time threat monitoring to identify and respond to potential security incidents promptly.

While 87pcom takes every reasonable precaution to protect your data, no internet-based system can be guaranteed to be 100% secure. We encourage you to use a strong, unique password for your 87pcom account and to enable two-factor authentication where available.

As a data subject, you have the following rights in relation to the personal data that 87pcom holds about you. To exercise any of these rights, please contact our support team using the details in Section 14:

• Right of Access: You may request a copy of all personal data 87pcom holds about you, along with information about how and why it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to Erasure ("Right to be Forgotten"): Subject to our legal retention obligations, you may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected.
• Right to Restriction of Processing: In certain circumstances, you may request that 87pcom restricts the processing of your data while a rectification or objection request is being assessed.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data where 87pcom relies on legitimate interests as the legal basis, including objecting to the use of your data for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing conducted prior to withdrawal.

All rights requests are responded to within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reasons for it.

The 87pcom platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Registration by minors is prohibited and constitutes a material breach of our Terms & Conditions.

If 87pcom becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all balances forfeited, and the data deleted in accordance with our data minimisation obligations. If you believe a minor has registered on the platform, please contact us immediately at [email protected].

Parents and guardians in Pakistan are encouraged to use parental control software to restrict minors from accessing online gaming platforms. For more information on responsible gaming tools available to adults on 87pcom, please visit our Responsible Gaming page.

The 87pcom platform may contain references to third-party services such as payment processors and game providers. These third parties operate independently and have their own privacy policies, which govern how they handle your data. 87pcom is not responsible for the privacy practices of any third-party service and encourages you to review their respective privacy notices before providing any personal data directly to them.

The inclusion of any reference to a third-party service on the 87pcom platform does not constitute an endorsement of that party's data practices.

87pcom reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or operational procedures. When material changes are made, we will notify registered players by email or via an in-platform notification at least seven (7) days before the changes take effect.

The version number and effective date displayed at the top of this document indicate the currently applicable version. We encourage you to review this Privacy Policy periodically. Your continued use of the 87pcom platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes.

If you do not accept the revised Privacy Policy, you should stop using the platform and may request account closure by contacting our support team.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a data-related complaint, please contact the 87pcom Data & Privacy team using the details below. We aim to resolve all privacy queries fairly and promptly.

• Email: [email protected]
• Live Chat: Available directly from your logged-in 87pcom account dashboard, 24 hours a day, 7 days a week.
• Response Time: Privacy-related queries are responded to within 30 days of receipt. We will acknowledge receipt of your request within 5 business days.

If you are unsatisfied with how 87pcom has handled your personal data or a rights request, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.

For further information about your rights and responsible gaming tools, please also refer to our Terms & Conditions, Responsible Gaming page, and FAQ.